Contact Us - Industrial Radio

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Contact Us

Feel free to contact us if you have any questions. We reply to emails as quickly as we can, however, sometimes it can take a couple of days for a response.

Industrial Radio Pty Limited
ABN 92 003 871 136

Street Address:
(Meetings are by appointment only)
Unit No. (on request)
42 Wattle St
Ultimo NSW 2007
Australia

Office Hours:
11:00AM - 7:00PM, Monday to Friday.

Postal Address:
Industrial Radio Pty Limited
31 Walsh Ave
Maroubra NSW 2035
Australia

Phone: +61 (0) 401 145 173
Fax: N/A
Email: contact@industrialradio.com.au

Important Notice Regarding Unauthorised Transactions

We have received numerous complaints from people claiming that their account has been charged without authorisation by an organisation called "rаdisоpiсk.сom". It is usually in relation to the victim having provided their bank or credit card details to cover a small shipping fee in order to receive a free iPhone. We sell a product called "RadioPick". It appears that people are trying to identify this "rаdisоpiсk.сom" organisation and incorrectly assume our company is somehow involved due to the similar spellings. There is, however, absolutely no connection between Industrial Radio Pty Limited and this "rаdisоpiсk.сom" organisation.

Industrial Radio does not process credit or bank card transactions. We do not request or store credit or bank card details for this very reason. We only ever accept payment via PayPal or bank transfer. In both cases the customer has complete control over the transaction and must initiate the payment.

We have contacted New South Wales Police. We were advised that if an account is being charged without consent the victim should contact their local law enforcement authorities.

If you have given out your bank or credit details online and these details are being used without authorisation you might consider going to your bank or financial institution and having these details changed immediately, eg. either by getting a new card (with a different number and expiry date, etc.) or opening a completely new account. Your bank or financial institution should be able to provide appropriate advice on this matter.

This is all we have to say on the matter. We will no longer respond to emails or phone calls relating to this issue.

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